Question 1

Who is Home and Beyond?

Accepted Answer

Home and Beyond is a branch of Whangamata Coastal Cleaning, which operates in Manawatu and Wellington. We began in Whangamatā, developing our best practices in cleaning services and eco-friendly products for exterior, commercial, renovation, residential, and post-construction cleaning services.

Question 2

Which areas do you serve?

Accepted Answer

We serve the following areas: Manawatū (Palmerston North, Fielding, Ashhurst, and Linton) and Wellington (Wellington City, Lower Hutt, Johnsonville, and surrounding suburbs). For Upper Hutt, we accommodate specific requests like move-out, property management, and commercial cleaning. Contact us for more details.

Question 3

How can I book a cleaning service?

Accepted Answer

To book a cleaning service, fill out our contact form on the website or call us at 027 624 2983. We'll discuss your cleaning needs and schedule a convenient time for you.

Question 4

What cleaning services do you provide?

Accepted Answer

We provide a wide range of cleaning services, including residential cleaning, deep cleaning, spring cleaning, carpet cleaning, appliance cleaning, move-out cleaning, commercial cleaning, school cleaning, office cleaning, fogging, body corporate cleaning, hospitality cleaning, Airbnb management (cleaning and supplies management), post-construction cleaning, construction site cleaning, renovation cleaning, exterior cleaning, and window cleaning.

Question 5

What does post-construction cleaning include?

Accepted Answer

Post-construction cleaning typically includes three phases: rough cleaning, final cleaning, and light cleaning. Services cover areas like floors, walls, windows, courtyards, lawns, and other relevant spaces.

Question 6

What are your body corporate cleaning services?

Accepted Answer

Body corporate cleaning involves maintaining common areas in residential complexes, including building entrances/exits, stairwells, elevators, lobbies, shared amenities, parking areas, fitness facilities, and swimming pool areas.

Question 7

Do you offer construction site office cleaning?

Accepted Answer

Yes, we offer comprehensive cleaning solutions for construction site offices, including daily cleaning tasks like surface cleaning, floor cleaning, trash removal, restroom sanitisation, kitchen cleaning, and supply restocking.

Question 8

Do you offer services for property managers and real estate agents?

Accepted Answer

Yes, we provide thorough move-in/move-out cleans, market-ready deep cleaning, and other solutions to enhance property appeal and facilitate smooth transitions for property managers and real estate agents.

Question 9

What does your Airbnb cleaning service include?

Accepted Answer

Our Airbnb cleaning service includes tailored cleaning plans that can include regular cleaning, deep cleaning, turnover services, linen cleaning, and supplies management to ensure your property is guest-ready.

Question 10

Are your Cleaners Police-Checked?

Accepted Answer

Yes. Rest assured that our team have gone through Police clearance and background checks.

Question 11

Is the company fully insured?

Accepted Answer

Yes, our company is fully insured. We have comprehensive insurance coverage to protect our clients, employees, and assets in the event of any unforeseen incidents.

Question 12

What types of residential cleaning services do you offer?

Accepted Answer

We offer various residential cleaning services, including regular house cleaning, deep cleaning, carpet cleaning, appliance cleaning, exterior cleaning, window cleaning, and move-in/move-out cleaning. Each type of cleaning has its own checklist.

Question 13

How the pricing works?

Accepted Answer

You have two options. 
A. Set a budget for work, and we will work with the spots you want to be cleaned.
B. You choose the type of cleaning you want, and we will do the job charging a fixed rate per hour.  Note: As we work in teams, a usual 6-hour job will be divided by the number of cleaners available so we can finish the job quickly. Example: A big house of four bedrooms, two living rooms, and two toilets estimated in 6 hours will be finished in 3 hours with a team of two cleaners. Or only 2 hours with three cleaners!  Commercial and construction cleaning sites have specific cleaning programs. Contact us for a free quote.

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